Frequently Asked Questions
- We can only give you access to our wholesale price list when you have an account with us.
- Please fill out the application form here
- Setting up an account with us is easy!
- In most regions you will also need a tax number. If you are still in the founding or planning phase, just give us a call, 800-603-2662 ext.4 and we can let you know what will be needed to set up an account.
- Go directly to the application form here
- To submit an order, you need to have a wholesale account with Balboa Manufacturing. Orders can be submitted:
- Online
- By phone, 800-603-2662 ext.4
- Fax, 858-715-0066
- And email, info@balboamfg.com
- If you have a wholesale account, please contact your rep for a username and password at 800-603-2662 ext.2.
- Balboa Wholesale has an opening order minimum of $250.
- Our minimum re-stock order is $150. If the re-stock order is less than $150, there will be a $10 fee.
- All ZAN® orders require a Minimum Quantity of 12 pcs per sku.
- All Bobster® orders require a Minimum Quantity of 6 pcs per sku.
- Any orders that do not meet our inner pack requirements mau be subject to an additional fee.
- This is not applicable for custom orders. Please refer to the services tab to learn more about the conditions for custom orders.
- Balboa Manufacturing sells products by inner packs and Master Case packs.
- Any orders that do not meet our inner or Master Case pack requirements may be subject to an additional fee.
- The number of pieces in a case varies from style to style and from size to size.
- You can ask one of our friendly customer service representatives for more information by either calling 800-603-2662 ext.4 or emailing info@balboamfg.com
- UNITED STATES
- Credit Cards: Master Card, Visa, American Express, Discover
- UPS COD: Company check (requires pre-approval) or certified check.
- Net 30: Open In-House terms by filling out an application. Contact customer service, 800-603-2662 ext.4, for more details. Credit application required.
- Cash
- Outside the United States: Wire Transfer only.
- All returns must be accompanied by a return authorization number. Returns for unwanted merchandise are subject to a restocking fee. All returns must be sent prepaid at customer’s expense unless prior agreements have been made. Please contact customer service for a return authorization and return address either by phone 800-603-2662 ext.4 or email at infor@balboamfg.com.
- For more information on our MAP policy please email map@balboamfg.com
- All customers must agree to abide by our MAP policy prior to shipment of first order.